At the start of June, OPTI Medical held a regional distributor meeting for all European distributors. Una Health were delighted to attend as the distributor for OPTI Blood Gas Analysers in the United Kingdom. We sent our newest employee Phil Smith to represent the company and take part in manufacturer-certified training to support his role in our onsite technical workshop.
Held over three days on the Greek island of Kos, the meeting covered a range of topics from sales and marketing to engineering training.
During his training, Phil was taught the skills and knowledge to repair and service OPTI analysers to a standard certified by OPTI specialist engineers. This adds to our existing capability both in the workshop and in the field, and helps us to provide an improved service for our customers.
A Surprise Award!
During the meeting, OPTI Medical gave out a number of prestigious awards across the full range of functions carried out by a distribution partner. The team at Una Health were delighted to receive the award for best sales growth in 2017; with the largest percentage growth in sales globally.
Our Managing Director, Fiona Jacobs, had this to say on our award:
I am delighted that our hard work and perseverance has been recognised in this award. It is a reflection of the team here at Una Health that we could achieve such success despite significant external pressures in a precarious economic environment. Our ethos is, and always will be, to offer a fair and flexible service with a focus on helping our customers to give the highest quality service to their patients. We have listened to our customers, and offered flexible options to help them to introduce new services despite ongoing budget pressure.